Frequently Asked Questions

Monday to Friday, 9:00 AM to 5:00 PM CST. Available by phone / email after hours.

Our main office and warehouse is located at 1555 Ave S, Suite 107 Grand Prairie, TX, 75050.

We sell directly to resellers of our products. Please make an appointment if you would like to stop by our show room by giving us a call or emailing us at sales@ledcoollights.com

We accept all major credit cards, checks, cash, and wire/bank transfers.

Our return policy varies based on each product. Please email us at sales@ledcoollights.com if you have a question about our return policy on a specific product

Yes! We definitely do. Our on-site installation team is well versed in working at various installation sites outside of Texas and the country. Our installation team can work anywhere they are needed.

If the product you are needing is in stock, we can typically ship on the same day or the next day. For pre-cuts, depending on the scope, will take anywhere from 1-3 business days to complete. We will let you know if it will take us longer to complete. For custom orders or items not in stock, please allow for 14-16 business days for items to arrive. We will let you know your arrival date based on the scope once your order has been placed. We will provide tracking information for all orders upon request.